You are not logged in
Last Updated: [05.03.2024]
Thank you for visiting MyCleverAI. This Privacy Policy explains how we collect, use, and protect your personal information in accordance with the General Data Protection Regulation (GDPR) Directive 95/46/EC.
The controller of your personal data is Advanced AI s.r.o., which has its registered office at Příčná 1892/4, Prague 1, Czech Republic. For any inquiries, please contact us at:
Email: hello@mycleverai.com
To deliver our services effectively and enhance your user experience, we collect and process various types of personal information. Understanding what data we collect and why it's necessary allows us to maintain transparency and build trust. Below are the categories of personal information we may collect from you:
a)Personal Data: This category includes identifiable information that you voluntarily provide to us when using our services or interacting with our website. Such information encompasses:
Name: Used for identification and communication purposes.
Email Address: Essential for account creation, communication, sending updates, and responding to inquiries.
Billing Address, State, Country: Necessary for processing payments, complying with legal obligations, and customizing our services to your location.
VAT Number (where applicable): Required for processing invoices and ensuring compliance with tax regulations in your jurisdiction.
Other Contact Information: Additional details you may provide to facilitate customer support and service delivery.
b)Usage and Technical Data: To improve our website's functionality and your experience, we automatically collect certain information about your interaction with our site. This data helps us understand user behavior, improve our services, and address technical issues. It includes:
IP Address: Used to diagnose server problems, administer our website, and provide localized content.
Browser Type and Device Type: Helps us optimize our website for the various devices and browsers our customers use.
Pages Visited and Actions Taken on Website: Insights from these metrics guide us in tailoring our content and features to meet your needs.
Generated Content: Content you generate with tools on our platform, which helps us understand your preferences and improve service offerings.
Other Usage Data: Additional analytics data that allows us to refine our website's usability and performance.
We use your personal information for the following purposes:
a)To provide and maintain our services - This means that the company uses your information to enable the delivery of its services to you. For example, if you sign up for a service, your information is used to ensure you have access to that service and that it operates correctly. Maintenance can include updates, bug fixes, and enhancements to ensure the service remains functional and efficient over time.
b)To notify you about changes to our services - Your information may be used to contact you if there are any significant updates or modifications to the services offered, updates, or the introduction of new features. This ensures you are always informed about the state of services you're using and any changes that might affect your use of them.
c)To respond to your inquiries and provide support - When you reach out to the company with questions, concerns, or for help with issues you're experiencing, your information is used to identify you and your account, allowing the service team to provide personalized support based on your history and needs. This might include troubleshooting problems, answering questions, or providing guidance on how to use the service.
d)To gather analysis or valuable information to improve our services - The company may analyze how users interact with their services to identify trends, usage patterns, and preferences. This analysis can inform decisions on how to enhance the service, develop new features, or remove unnecessary elements. Essentially, your data helps the company understand what works well and what doesn't, leading to a better and more tailored experience for users.
e)To monitor the usage of our services - Monitoring how users engage with the services allows the company to detect and prevent unauthorized or malicious activities. For example, if someone tries to access accounts they shouldn't, the company can identify and respond to these actions quickly. Additionally, usage monitoring helps in understanding how resources are allocated, ensuring the infrastructure can support user demand effectively.
f)For marketing and sales purposes: Companies use personal information to tailor marketing efforts directly to you, ensuring that you're informed about products, services, or promotions you might be interested in. This could involve sending you personalized emails, showing targeted advertising on various platforms, or informing you about upcoming sales events that align with your previous purchases or interests. The goal here is to enhance the effectiveness of marketing campaigns by focusing on the preferences and needs of individual users, potentially leading to increased sales and customer satisfaction.
We process your personal data on the following legal bases:
a)Your consent - You have given clear consent for us to process your personal data for specific purposes. Consent is obtained through affirmative actions, indicating agreement with the processing. You may withdraw your consent at any time, impacting the availability or performance of the services dependent on such consent.
b)The performance of a contract with you - Processing is necessary for the performance of a contract to which you are a party, or to take steps at your request before entering into a contract. This includes providing our services or products as agreed in the contract, as well as all activities related to account management and fulfillment of the services.
c)Compliance with a legal obligation - Processing is necessary for compliance with a legal obligation to which we are subject. This may include financial records retention for tax purposes, responding to legal proceedings or government requests for information, and other regulatory compliance measures.
d)Protection of vital interests - Processing is necessary to protect the vital interests of you or another individual where the person is physically or legally incapable of giving consent. This applies in urgent or emergency situations requiring the processing of personal data to protect someone's life or health.
e)Legitimate interests pursued by us or a third party - Processing is necessary for the purposes of the legitimate interests pursued by us or by a third party, except where such interests are overridden by your interests or fundamental rights and freedoms. These legitimate interests include but are not limited to internal administrative purposes, marketing and promotion of our services, maintaining the security of our systems and data, and the prevention of fraud.
Our policy is to retain your personal information for no longer than is necessary to fulfill the purposes for which it was collected and used, as outlined in this Privacy Policy. This includes providing our services to you, complying with our legal obligations, resolving disputes, and enforcing our agreements.
The specific retention period will vary depending on the type of data involved and the reason for its collection. For example:
Account Information: If you create an account with us, we'll retain your personal information for as long as your account is active and for a reasonable period thereafter in case you decide to re-activate our services. This is to enable a smooth customer experience by retaining your preferences and history.
Legal and Regulatory Requirements: In some cases, we may be legally required to retain certain information for a specified period due to legal, tax, or regulatory reasons. For instance, we'll keep transaction records for a minimum number of years as required by tax law.
Contractual Necessities: For personal information processed in connection with the performance of a contract or to take steps at your request before entering into a contract, we will retain the personal data for the duration of the contract and an appropriate period thereafter for audit or to manage post-contract inquiries or claims.
Upon expiration of the retention period, we commit to either delete or anonymize your personal information. If this is not possible (for example, because your personal information has been stored in backup archives), then we will securely store your personal information and isolate it from any further processing until deletion is possible.
We will also review and adjust our retention policies to comply with legal requirements and to meet our operational needs. This means that the retention periods may be shortened or extended as necessary, and we will update our Privacy Policy accordingly.
We implement appropriate technical and organizational measures to ensure a level of security appropriate to the risk of processing your personal information.
As a data subject under the General Data Protection Regulation (GDPR), you are afforded a comprehensive set of rights designed to give you more control over your personal data. Understanding and exercising these rights are fundamental to your privacy and autonomy. Below is a summary of these rights and how you can exercise them:
a)Right of Access: You have the right to obtain confirmation from us as to whether or not personal data concerning you is being processed, and, where that is the case, access to the personal data along with additional information about its processing. This enables you to receive a copy of the personal data we hold about you and to check that we are lawfully processing it.
b)Right to Correction (Rectification): You have the right to request the correction of inaccurate personal data about you and to have incomplete personal data completed. This ensures that any information we hold about you is accurate and up to date.
c)Right to Deletion (Right to be Forgotten): Under certain circumstances, you have the right to request the deletion of your personal data where there is no good reason for us continuing to process it. This provides a mechanism for you to request the erasure of your personal data from our records where it is no longer necessary for the purpose it was collected, among other reasons.
d)Right to Object to Processing: You have the right to object to the processing of your personal data based on our legitimate interests (or those of a third party) and there is something about your particular situation which makes you want to object to processing on this ground. This also applies to processing for direct marketing purposes.
e)Right to Restriction of Processing: This right allows you to request the suspension of the processing of your personal data in certain scenarios, for example, if you want us to establish its accuracy or the reason for processing it.
f)Right to Data Portability: You have the right to request the transfer of your personal data to another party. This right applies to personal data that you have provided to us and is being processed based on your consent or for the execution of a contract, and when the processing is carried out by automated means. It allows you to receive your data in a structured, commonly used, and machine-readable format, and to have us transfer that data to another data controller when technically feasible.
g) Right to Withdraw Consent: Where the processing of your personal data is based on consent, you have the right to withdraw that consent at any time without affecting the lawfulness of processing based on consent before its withdrawal. This means if you decide you no longer consent to certain processing activities, you can make us aware, and we will cease those activities with respect to your data.
To exercise any of these rights, please contact us at email address hello@mycleverai.com. Upon receiving a request, we will respond within a time frame mandated by the applicable data protection laws, usually within one month. Please note that some of these rights may be subject to certain conditions and exemptions. For instance, we may need to retain certain information for legal reasons or to perform a task in the public interest.
We may request specific information from you to help us confirm your identity and ensure your right to access your personal data (or to exercise any of your other rights). This is a security measure to ensure that personal data is not disclosed to any person who has no right to receive it. We may also contact you to ask you for further information in relation to your request to speed up our response.
Where our use of your personal data is based upon your consent, you have the right to withdraw that consent at any time. If you wish to withdraw your consent, please contact us.
Our website may utilize cookies and other similar tracking technologies as part of our commitment to providing a personalized and efficient online experience. These technologies play a crucial role in enhancing website functionality, understanding user preferences, and improving future visits. Here's a more detailed look at how we implement these technologies and the control you have over them:
Purpose of Cookies: Cookies are small data files placed on your device by a website. They are instrumental in facilitating various website features and functionalities, such as keeping you logged in, remembering your preferences and settings, analyzing how well our website performs, and understanding user behavior to improve our services. Additionally, cookies help in delivering advertising content tailored to your interests.
Types of Tracking Technologies: Besides cookies, we may use web beacons, pixels, and other tracking technologies to gather information about your activity and the devices you use to access our website. These technologies help us measure the effectiveness of our marketing campaigns, track website usage statistics, and provide content based on your interests.
Your Control over Cookies: You have the ability to manage how cookies are handled on your device through your browser settings. Most web browsers provide the option to refuse cookies or to receive alerts when cookies are being sent to your device. Here are the controls you have:
Refusing Cookies: You can set your browser to refuse all or some cookies. However, disabling cookies might affect the functionality of our website and limit your access to certain features.
Cookie Notifications: Configuring your browser to alert you about cookie activity allows you to accept or decline cookies on a case-by-case basis.
Managing Preferences: Some browsers offer more sophisticated controls that enable you to manage your privacy preferences regarding cookies and third-party tracking.
Implications of Refusing Cookies: It's important to understand that while refusing cookies can enhance your privacy, it might also limit your user experience. Some website features and services may not function properly without cookies. For example, without cookies, you may have to manually adjust your preferences and settings each time you visit our site.
For detailed instructions on how to manage and delete cookies, please consult the help documentation of your web browser. Remember, our use of cookies and similar technologies is aimed at improving your experience on our website. By continuing to use our services without modifying your cookie settings, you are consenting to our use of cookies and similar technologies.
In our effort to provide valuable information and resources, our website may feature links to external websites operated by third parties. These links are provided for your convenience and to enhance your user experience by offering additional information or services that may be of interest to you. However, it's important to clarify our position regarding these third-party websites:
Lack of Control: Once you use these links to leave our site, you should be aware that we do not have any control over the external website. Therefore, we cannot be responsible for the protection and privacy of any information which you provide whilst visiting such sites. These third-party websites are not governed by this Privacy Policy. They have their own privacy policies and terms of use, which we strongly advise you to review.
Privacy Practices: The content, products, services, and privacy practices of these third-party websites are beyond our jurisdiction. Their policies and operations are not subject to our oversight, so we cannot guarantee the security of any personal data you might share with them.
Due Diligence: We encourage you to exercise caution and review the privacy policies and terms of service of any third-party websites before you share personal information or engage in any transactions. Understanding how these sites collect, use, and share your data can help you make informed decisions about your privacy.
No Endorsement: Providing links to third-party websites does not imply our endorsement, sponsorship, or recommendation of the content, products, or services offered through these sites. The links are provided for informational purposes only.
User Responsibility: Your interaction with any third-party websites, including the provision of personal information, is solely between you and the third-party site. We advise you to remain vigilant and responsible for your privacy when navigating away from our site to ensure your information is protected.
In summary, while we aim to enrich your experience by providing links to third-party sites, we emphasize the importance of your privacy and security when venturing beyond our website. If you have concerns about the privacy practices of a linked site, we recommend contacting the site directly for more information.
We may share your personal data with selected third parties, including:
a)Service Providers: These are external companies that we engage to perform specific functions on our behalf. This includes, but is not limited to, cloud hosting services, customer support services, payment processing services, and marketing agencies. These service providers have access to your personal data only to perform these tasks on our behalf and are obligated not to disclose or use it for any other purpose. They are also required to adhere to strict data protection and security standards comparable to our own.
b)Professional Advisers: We may share your personal data with our professional advisers including lawyers, bankers, auditors, and insurers who provide consultancy, banking, legal, insurance, and accounting services. This sharing is necessary for the purposes of obtaining professional advice, managing risks, or fulfilling our regulatory obligations. These professional advisers are bound by confidentiality agreements and are prohibited from using personal data for any purpose other than to provide the specific services for which they were engaged.
c)Government Bodies: In certain instances, we may be required to disclose your personal data to government bodies or regulatory authorities. This may include tax authorities, law enforcement agencies, and other regulatory bodies. Such disclosures are made to comply with legal obligations, such as reporting financial activities, compliance with tax laws, or responding to legal requests.
Data collected from you or your end-users may be transferred to, and stored and processed in, the United States or any other country outside of the EEA, subject to implementing such appropriate legal mechanisms as required by EU law to ensure an adequate level of personal data protection by the third-party processors, such as the controller-to-processor Standard Contractual Clauses approved by the European Commission (2010/87/EU) or Privacy Shield approved by European Decision (2016/1250) for data transfers from the EU to the USA and/or other third countries.
In our effort to keep you informed and engaged with our latest developments, offerings, and opportunities, we may periodically send you marketing communications. These communications are designed to provide you with valuable information on what’s new and what’s coming, ensuring you don’t miss out on offers or updates that could benefit you. Here’s how we approach marketing communications:
Special Offers: From time to time, we may present exclusive promotions, discounts, or access to special features of our services. These offers are our way of thanking you for your continued support and engagement with our services.
Opting Out: Understanding that your interests and preferences can change, we provide straightforward options for you to opt out of receiving marketing communications at any time. Through unsubscribe links provided in our emails you have complete control over the types of communications you receive from us.
Our goal with marketing communications is not just to inform but also to add value to your experience with our services. We believe in building and maintaining a relationship with you that’s based on transparency, respect, and mutual interest.
In recognition of the evolving nature of our services and the legal landscape, we reserve the right to update and amend this Privacy Policy periodically. Such changes are essential to our commitment to maintaining compliance with relevant laws and regulations, as well as to ensuring that our practices accurately reflect how we process and protect your personal information.
If you have any questions about this Privacy Policy, please contact us at hello@mycleverai.com.
You have the right to make a complaint at any time to the national supervisory authority for data protection issues in your country.
By using our website, you agree to the terms of this Privacy Policy.