Question
Answer and Explanation
There could be several reasons why you're encountering difficulties publishing your HTML site on SiteGround. Here are some common issues and how to address them:
1. Incorrect File Placement:
- Ensure your main HTML file (usually `index.html`) is located in the correct directory. For SiteGround, this is typically the `public_html` folder. If it's in a subdirectory, the site won't be accessible from your main domain.
2. File Permissions:
- Incorrect file permissions can prevent the web server from accessing your files. Make sure your HTML files and any associated assets (CSS, JavaScript, images) have read permissions for the web server user. Typically, permissions of 644 for files and 755 for directories are appropriate.
3. DNS Propagation Issues:
- If you've recently pointed your domain to SiteGround, it might take some time for DNS changes to propagate across the internet. This can cause your site to be inaccessible for a few hours. You can check DNS propagation using online tools.
4. .htaccess Configuration:
- If you have an `.htaccess` file, incorrect configurations within it can cause issues. Double-check for any syntax errors or incorrect rules that might be interfering with your site's display.
5. File Upload Errors:
- If you're using an FTP client or SiteGround's file manager, ensure that all files have been uploaded correctly and completely. Sometimes, incomplete uploads can lead to errors.
6. Case Sensitivity:
- Linux servers (which SiteGround uses) are case-sensitive. Make sure the file names in your HTML code match the actual file names on the server exactly, including capitalization.
7. SiteGround's Caching:
- SiteGround uses caching mechanisms. If you've made changes to your site, clear the cache through your SiteGround account or plugin to ensure the latest version is displayed.
8. Server-Side Issues:
- In rare cases, there might be server-side issues on SiteGround's end. Check SiteGround's status page or contact their support if you suspect this is the case.
9. Incorrect Domain Configuration:
- Verify that your domain is correctly configured in your SiteGround account and that it's pointing to the correct server.
To troubleshoot, start by checking the file placement and permissions. Then, verify DNS propagation and look for any errors in your `.htaccess` file. If issues persist, contact SiteGround support for assistance.